Cybersecurity guidance

Identity theft

Act promptly when someone uses your identity or account details without permission.

Practical steps

  • Secure accounts you still control.
  • Contact affected service providers using verified channels.
  • Keep a record of suspicious changes, messages and transactions.
  • Prepare a timeline and relevant evidence for a report.

Here to help

Something doesn’t look right?

Prepare an incident report with the details that matter.

Report an incident